The brief

Analyst view

• Says it has shipped more than 16,000 service robots worldwide; customers include Denny's, Marriott and Four Seasons.
• Signed a deal in June 2026 to buy UK humanoid start-up Kinisi, to add arms and hands to its delivery robots.
• Expanding from food running into floor cleaning, and shows SoftBank Robotics' cooking robots alongside its own.

Technical approach

As reported

Navigation

Self-driving through crowded rooms

Servi maps the venue with LiDAR and cameras, then plans routes around diners, chairs and staff without tracks or markers on the floor.

Fleet

Many robots, one coordinator

Bear's software coordinates several robots in one venue and its Bear Universe cloud lets operators edit maps and track performance.

Family

One platform, many sizes

The Servi line spans compact Servi Q for 18-inch aisles up to Servi Plus carrying 40 kg, plus cleaning robots on related hardware.

Hands

Adding manipulation

With Kinisi's wheeled humanoid and its AI models, Bear aims to move from carrying items to picking, placing and sorting them.

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