AgentA model wrapped in company rules
The agent reads the customer's request, follows the company's written policies and calls its systems (orders, billing) to act, not just answer.
BuilderGhostwriter writes the agent
Staff upload procedures, call transcripts, audio recordings or a whiteboard photo; Ghostwriter turns them into conversation logic, edge cases and guardrails.
MemoryContext across conversations
A data layer stitches past calls, chats and account data together, so agents can follow up over days and handle long jobs like referrals.
ChecksSimulation before launch
Agents are tested against AI-simulated customers many times over to catch policy slips before they reach real people.
