Decagon launches Duet Autopilot, agents that find and propose fixes to themselves

Decagon/Decagon agents

Duet Autopilot reads production conversations, finds the most valuable problems, such as needless hand-offs to humans, and drafts targeted fixes. Each fix is tested against the conversation that exposed it and hundreds of curated past chats, then waits for human approval.

• Reviewers see the issue, the proposed change, test results and exact diff before approving.
• Teams set guardrails up front: brand voice, policies, procedures that are off-limits.
• Launched with DuetBench, a benchmark for agent self-improvement.