Decagon agents

by DecagonUS

Replace hold queues with an AI concierge that solves most customer problems instantly in any channel and language, while the company keeps control of policy and tone.

ScalingStage 5 of 5

Voice 3 and Chord speech model launched Oct 2026; self-improving Duet Autopilot since June.

Updated 10d agoChecked 11 Oct0 updates this week

Milestones

No announced next step
  1. Company foundedAug 2023Complete.
  2. $250M Series D at $4.5B27 Jan 2026Complete.
  3. Duet Autopilot: agents that propose their own fixes9 Jun 2026Complete.
  4. Voice 3 and Chord, its own speech model1 Oct 2026Complete.
Primer